February 2011
HAPPY NEW YEAR FROM DECISION DYNAMICS!
Our year is off to a great start, and DDI hopes that our ELT services will help your 2011 to be the
best year yet.
WE VALUE YOUR INPUT
Commitment to customer service continues to be our #1 priority. Over 1000 customers in 47 States are now
titling the Premier way, and DDI is committed to making your ELT experience the best it can be. Please
feel free to contact any member of the DDI team with thoughts, suggestions, or feedback that would make
your experience more positive. Or consider joining one of our User Groups. Ask me how!
We are proud to call you one of our customers, and hope that you will enjoy the latest installment of ELT
NEWS, and will celebrate with us all of the exciting things happening with ELT and DDI in 2011.
Happy Titling!
NEW FEATURES
New title applications have been added to support these new states: HI, ID, MA, MT and NY.
A new Title Image tab has been added to the Title Display screen. This is useful if you are using the
system to track paper titles. Just scan an image of a title and add it to your system through Notes – Attach
a document and check “This is a title image file”.
It’s now easier to contact the Helpdesk on all title display screens. Just click on the “Contact Helpdesk” tab.
New Report! A Title Data Export report has been added to make it easier to transfer title data to a spreadsheet.
The Nebraska Title Check has been added to the Vin Research/New Lien screen.
A new “Transfer to Lienholder” option has been added for California lien releases.
Need to do transactions in bulk? Contact us on how to enable an option to allow you to release more than one
title at a time.
Want to see only late confirmations? A new option allows you to set up your Dashboard so that you can choose
if you’d like to see late submitted items or late confirmations only, or both!
LIVE IN CALIFORNIA
DDI is busy making preparations for the state-wide mandatory ELT program in California! Many of you are already
enjoying California’s ELT program through DDI. Not enrolled in California yet? As a valued customer of DDI,
you have the opportunity to ENROLL NOW! By adding services in California, you will begin to save even more money,
streamline titling services among additional locations, and make your business more efficient and productive.
As of January 1, 2012, California will require participation in their ELT program.
Be sure you are ready today with DDI! It’s simple! Just complete the forms found here
and email to info@etitlelien.com or fax to 803-808-3780.
NEED HELP WITH OBTAINING TITLES?
Our Title Center can help you with obtaining in-state titles, out-of-state titles or both, depending upon your needs.
Whether you occasionally need assistance or need help on a regular basis, let us do the legwork and you can enjoy
managing all your titles (paper and electronic!) all in your Premier eTitleLien™ system.
NEW ELT STATES ADDED
As an ELT customer, you are already enjoying the positive benefits of ELT! Many new states see the benefits as well,
and are in the process of “going green” and adding an ELT program of their own. DDI is happy to now offer ELT
services in the newest ELT states:
Hawaii The Aloha State – DDI is pleased to offer services for those who have active
titles in Hawaii!
Idaho The Gem State - DDI invites all lienholders to participate in Idaho's ELT
program!
WANT TO ENROLL IN ALL ELT STATES?
There’s no additional license agreement to sign, and no additional cost!
Electronic Titling is a great way for lenders to save money, save time, reduce fraud and “Go Green”! DDI offers
ELT services in the following states: AZ, CA, FL, GA, HI, ID, LA, NE, NY, OH, PA, SC, TX, VA, WI, and WA. DDI
welcomes your enrollment in all states in which your business operates.
It’s easy to get started! For more information contact
Jessica.Trotter@dditechnology.com.
SPOTLIGHT ON … JOSEPH LUCE!
He’s answered your emails and spoken with you on the phone … Now meet Joseph Luce!
Hometown: I live in Swansea, SC
Years with DDI: I’m one of the newest employees. I started work with DDI a little less
than one year ago.
Tell us about your job: The main part of my job is customer support – helping people to
use Premier eTitleLien™. You’ll usually find me helping new customers with logging into the system for
the first time, answering questions about titling paperwork, as well as helping users with any issues that
arrive while adding a lien to a vehicle. I’m also a developer, so you’ll also find me writing code for Premier
eTitleLien™. DDI’s development team works closely with our support team, and this helps us stay in
touch with customer’s needs.
Favorite part of your job: One of my favorite things about computer software support is
the opportunity to solve problems for customers.
Favorite place you’ve traveled: We could talk about traveling for hours. It’s hard to pick
just one place to call a “favorite” since each place has features that set it apart from the others. If I had
to pick just one place, I’d pick The Temple of Heaven, in Beijing, People’s Republic of China… or maybe Chiang
Mai, Thailand … or … .
An accomplishment you’re proud of: Traveling comes to mind, again, when I think of things
I’m proud that I have had the opportunity to accomplish. Traveling outside the US has opened my eyes to whole
new world.
If you could travel anywhere on earth where would it be? I missed seeing Machu Picchu when
I was in Peru. It was out of the way for the trip we had planned. I’d like to go back, but I’ll probably
need to do some high altitude endurance training before I go.
Again, thank you for allowing DDI the opportunity to provide your ELT services. We look forward to a successful
2011. Please contact me with any questions, thoughts, or comments that you feel would make your ELT experience
even better!